F AQs

 

Below are the questions we received most frequently for previous years. We are still finalising some details for 2022. If you have a question that isn’t answered below, feel free to get in touch with us on Facebook.

 

STOP PRESS! Yes we will return for 2022-2023

2022 – The elves are currently finalising the details but we expect to open from 18th November 2022 – 2nd January 2023. Please check back for a confirmation.

It’s free with separate charges for SKATE Ice Rink, the carousel and some other attractions. Certain attractions can get fully booked during peak times, so we recommend that you book in advance on the website where possible.

  • Please book your ice skating tickets here

Santa Claus is coming to town.

That’s right, Father Christmas made his grand entrance to Bobby’s department store in the Square last week!

Bobby’s tell us he will be in-store 10.30am-1.30pm every weekend up until Christmas, plus Monday 20th – Wednesday 22nd. No booking required, go and say hi & find out if you’re on the naughty or nice list.

Follow their social pages for updates here.

Festive message from the busy Christmas Tree Wonderland elves* please be aware of pedlars operating throughout Christmas Tree Wonderland, although they may look pretty, the illuminations being sold are not official merchandise. Similar products have found to be unsafe elsewhere in the UK and should you choose to buy, please check the quality  before giving them to your munchkins!

Yes – the trail runs from Lansdowne to the Triangle, the Square, then through our Lower Gardens and down to the seafront which is wheelchair friendly. See separate websites for individual attractions, e.g. SKATE.

Yes, dogs are allowed as long as they are on a lead. The trail runs from Lansdowne to the Triangle, through our Lower Gardens and down to the seafront. Please note that the festival involves noise, lights and pyrotechnics.

For lost property queries, please go to the Tourist Information Centre at Pier Approach, Bournemouth Seafront.

You hire mobility scooters from G E Bridge & Co, 123-125 Old Christchurch Road, Bournemouth, BH1 1EP. Call 08000 151102 or visit www.bl-care.com for more information.

In 2021 we did have a free parking offer, and we will being you details for 2022 as soon as we have them.

The Alpine Market is open every day 10am- until late (excluding Christmas Day and January 2nd).

Yes, Christmas Tree Wonderland and it’s lights will be returning for 2022.

Timings to be confirmed for 2022

We have a number of regular bus services available across the conurbation as well as regular train services into Bournemouth town centre – a short walk to the start of the Christmas Tree Wonderland trail. Courtesy of our partners at Yellow Buses and South Western Railway you can travel to the festive illuminations sustainably.

Christmas Tree Wonderland is an outdoor event so make sure you dress appropriately as we open in rain, snow or shine!

Skate operates in all but the most extreme weather conditions. Please check with them directly in such circumstances.

You can find car parks and view all the parking information by visiting the BCP Council parking page.

Yes you can, Yellow Buses provide fast and convenient routes straight into Bournemouth Town Centre and the coastal villages. Plan your festive journey here

 

Christmas Tree Wonderland comes to life everyday from midday till Midnight.

Details are being finalised by the elves and we will update this FAQ as soon as we can.

In addition to all of the illuminations for Christmas Tree Wonderland, the coastal villages like to go festive!

The elves are still finalising the details.

Keep your eyes on the ‘Love’ facebook channels as well as Christmas Tree Wonderland nearer the time and you’ll discover where to see a whole lot more including reindeer, donkeys and a magical sprinkling of sparkle and joy!

 

Most of Christmas Tree Wonderland is flat and level for buggies. There are also baby changing facilities at various disabled toilets situated around the site.

  • Please book your ice skating tickets here

Prices coming soon

Make sure you tag @xmastreewonderland on Instagram.

Yes, the market is making a return in 2022 and we will bring you more details nearer the time.

Bournemouth’s Coastal BID & Town Centre BID (Business Improvement District) and BCP Council with sponsorship from Yellow Buses, South Western Railway, PaybyPhone and Chase, the Digital Bank.

The walkthrough 60ft Bournemouth Wonderland Tree will be in the centre of the Lower Gardens. Don’t forget to watch one of our tree shows on the hour and half hour between 4pm and 9:30pm inclusive.

In addition to the trail, there’s an Alpine Village with Christmas Markets where you can buy that all-important present, enjoy festive treats and nibbles and take in the atmosphere at the popular Alpine bar.