F AQs

 

Below are the questions we receive most frequently. If you have a question that isn’t answered below, feel free to get in touch with us on Facebook.

 

15 November 2019 – 2 January 2020

It’s free with separate charges for Skate Outdoors and the wheel. Certain attractions can get fully booked during peak times, so we recommend that you book in advance on the website where possible.

  • Please book your ice skating tickets here

Why not come and ask him yourself! And don’t forget to say hello to all his magical elves too. We hope you’ve been very VERY good this year…

Yes – the trail runs through our Lower Gardens and down to the seafront which is wheelchair friendly. See separate websites for individual attractions, e.g. Big Wheel and Skate Outdoors.

Yes, dogs are allowed as long as they are on a lead. The trail runs through our Lower Gardens and down to the seafront. Please note that the festival involves noise, lights and pyrotechnics.

For lost property queries, please go to the Tourist Information Centre at Pier Approach, Bournemouth Seafront.

Christmas Tree Wonderland will return each year for the four years 2018 – 2021.

You hire mobility scooters from G E Bridge & Co, 123-125 Old Christchurch Road, Bournemouth, BH1 1EP. Call 08000 151102 or visit bournemouthmobilityhire.com for more information

Yes! This Christmas you can park in selected car parks on Sundays and Thursday Evenings as follows:

All day free parking Sundays: 25th November and 2nd, 9th, 16th & 23rdDecember.*

Free parking on Thursday evenings from 4pm: 29th November and 6th, 13th & 20th December.*

For more details on what car parks are included see here: https://www.facebook.com/events/199463697521542/

 

The Alpine Market is open every day 10:00-19:30 Mon-Sat and 10:00-18:00 Sundays (excluding Christmas Day).

You can find a downloadable map here

We have tried to do our best to make Christmas Tree Wonderland accessible to as many people as possible but if you have any queries or would like to know more specific information then please check out our Detailed Trail and Light Show Page

In the centre of the Lower Gardens.

There’ll be a feature illumination at each location. We are anticipating themed offers and displays from shops and businesses in these areas. We are currently working to establish exactly which businesses will be participating.

Events will be staggered throughout the festive period and are focussed around the coastal village centres. Details TBC.

There are a number of car parks in the town centre which can be found online at www.bournemouth.gov.uk.

Most of Christmas Tree Wonderland is flat and level for buggies. There are also baby changing facilities at various disabled toilets situated around the site.

  • Please book your ice skating tickets here
  • Please book you trip to Santa’s Grotto here

Prices for 2018 below.

SKATE OUTDOORS

TYPEPRICE
ADULT£11.00
CHILD (U16)£9.00
CONCESSION (STUDENT/OAP)£10.00
FAMILY (2 Adults + 2 Children or 1 Adult + 3 Children)£36.00

 

GLIDERS

£20 per lane, Per Hour

(Max 8 to a lane)

Make sure you tag @xmastreewonderland on Instagram.

Yes! The dates for 2020 will be 20th November to 3rd January 2021

More details to follow

Christmas Tree Wonderland comes to life everyday from midday till Midnight.

 

Adult£5.00 per ticket
Child£4.00 per ticket
Family (2A + 2C)£16.00 per ticket
Senior Citizens£3.50 per ticket
Student£4.00 per ticket